İstanbul, Iğdır, Mersin Tiflis, Bakü, Almatı

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Kvkk Illumination Text

Kvkk Illumination Text


Since the protection of privacy regarding the private lives of our customers, ensuring and protecting information security are among our principles arising from both the Law and our company policy, in order to fulfill the disclosure obligation arising from the Law No. We present to your information that we have included basic information about KVKK in this clarification text. First of all, we would like to point out that since it is undisputed that the membership requirement cannot be provided as a prerequisite for shopping on electronic commerce platforms, there is no membership requirement for you to shop on our company's site (www.mutlulartransport.com). and membership is not offered as a service condition. In cases where you do not have a membership, your personal data is not processed for purposes based on explicit consent legal grounds.

PERSONAL DATA: In the Law on the Protection of Personal Data No. 6698, personal data is defined as any information relating to an identified or identifiable natural person.

SPECIAL QUALIFIED PERSONAL DATA: Persons; Racial and ethnic origins, Criminal convictions and security measures, political opinions, philosophical beliefs, religion, sect and other beliefs, clothing, association, foundation or union membership, health, sexual life, biometric and genetic data MUTLULAR TRANSPORT does not collect and process your private personal data in any way and does not want you to share this data.

PROCESSING OF PERSONAL DATA: "Acquiring, recording, storing, preserving, changing, rearranging, disclosing, transferring, taking over, making available, of personal data by fully or partially automatic or non-automatic means provided that it is a part of any data recording system. Any operation performed on the data, such as bringing, classifying or preventing its use, is considered to be the processing of personal data. All kinds of activities carried out in the process from the collection of personal data to the deletion, destruction or anonymization process are considered as processing of personal data within the scope of the Law.

Data Controller: Denotes the natural or legal person who determines the purposes and means of processing personal data and is responsible for the establishment and management of the data recording system. Data Controller is the person who determines the purpose and method of processing personal data in accordance with the Law. Your personal data in accordance with the Personal Data Protection Law No. 6698, As the data controller, it will be processed by MUTLULAR TRANSPORT within the scope described below, and any personal information (personal data) obtained/to be obtained by our company holding the title of data controller or shared/to be shared by our company will be processed by our company within the framework described in this text and in the manner stipulated in the aforementioned Law. MUTLULAR TRANSPORT reserves the right to update the Clarification Text on the Protection of Personal Data at any time within the framework of the changes that can be made in the current legislation.

RELATED PERSON: Only the data of real persons are protected within the scope of the law. For this reason, the term "relevant person" is used to express the natural person whose personal data is processed in the Law. The person to be protected is the “natural person” as clearly stated in the definitions section of the regulation.


All relevant national/international legislation, primarily the Law No. 5549 on the Prevention of Laundering Proceeds of Crime, Law No. 4358 on the Dissemination of the Use of Tax Identification Numbers, and secondary regulations issued by the competent authorities based on these, or contracts to which it is a party or in connection with its activities. fulfilling its obligations (identification, information storage, reporting, informing, etc.) and commitments within the scope of; It processes your personal data for legal reasons and purposes such as the establishment of contracts regarding all kinds of products and services you request from our company, the arrangement of all other records and documents (in paper or electronic media), the provision of such products and services and their uninterrupted maintenance. In addition, the provisions on the protection of personal data in the Law No. 6563 on the Regulation of Electronic Commerce, the performance of our obligations arising from the Law on the Protection of Consumers No. 6502 and the Regulation on Distance Contracts, and the provision of criminal sanctions in some cases for the protection of personal data through the provisions of the Turkish Penal Code No. 5237. Therefore, data collection and use is required.

Your collected personal data;

Receiving your membership application through the website (www.mutlulartransport.com) that causes you to share your personal data with us, management of satisfaction or complaints, delivery of ordered products to you, execution of the contract you have concluded with us and follow-up of other processes (realization of sales and after-sales support activities), and To be able to provide information to public officials in accordance with the legislation - upon request - on matters related to public safety

To be able to evaluate the complaints and suggestions of the customers by organizing all records and documents that will be the basis of the transaction in electronic (internet / mobile etc.) or paper environment, confirming the identity information of the shopper / customer through the website / mobile applications and recording other necessary information,

In order to provide a better shopping experience by taking into account the interests of our customers, to provide information about our products that our customers may be interested in, and to organize campaigns through various channels, by organizing special sales, campaigns and marketing activities for users by member brands, and by our business units to make the necessary studies to benefit you from the products and services offered by our Company. to transfer,

To be able to offer suggestions to our customers by our contracted institutions and solution partners, to inform our customers about our services, and to ensure the legal and commercial security of both our Company and those who have a business relationship with our Company,

To increase customer satisfaction, to get to know our customers who shop from websites and/or mobile applications and to use them in customer environment analysis, to use them in various marketing and advertising activities, and to organize surveys in electronic and/or physical environments through contracted institutions in this context,

Ensuring user satisfaction within the scope of planning and executing the activities required to increase the user experience of the products and services offered by Mutlular Transport and to be customized according to the tastes, usage habits and needs of the relevant persons, Providing customized content in order to benefit from products and services at the highest level, digital marketing, targeting, remarketing (on-site remarketing), advertising,

In order to carry out the commercial activities carried out by the company, the necessary studies are carried out by our relevant business units and the related business processes are carried out; Planning, auditing and executing information security processes, establishing and managing information technology infrastructure, following up financial and accounting works, following up on legal affairs, planning and/or executing activities to perform efficiency/productivity and/or pertinence analyzes of business activities,

Planning and executing sales, marketing and optimization processes to improve the user experience in order to determine and implement our company's commercial and business strategies,

Evaluation, analysis and optimization activities for the development of user experience regarding the advertisements made to you within the scope of planning and developing processes related to company business and strategies,

Conducting market research and surveys within the scope of planning and executing market research activities for the sales and marketing of the products and services offered by the company

To create a summary of your preferences with the information collected through the website and mobile application through log files, blank gif files and/or third party sources,

To be able to use our rights arising from the current legislation by fulfilling all our legal obligations

It is processed on the basis of the legal reason "OPEN CONSENT" pursuant to the Law on the Protection of Personal Data, within the personal data processing conditions and purposes specified in Articles 5 and 6 of the Law No. 6698, for the reasons listed in the form. MUTLULAR TRANSPORT accepts and undertakes to all its customers that it can save, store, update, disclose to third parties, transfer, classify and process the personal information of its customers, limited only to the situations and dimensions permitted by the legislation.


The data provided by customers who make transactions through the website or mobile application will collect, process, and third-party data, in order to provide better service to its visitors and within the framework of legal obligations (provided that it is not used outside the scope), provided that it is limited to the purpose specified in the 12th article above, pursuant to the consent of the customers and the provisions of the legislation. will share it with people and keep it safely by taking the necessary precautions in accordance with all relevant legislation.

In order to make special promotions, to offer promotions and marketing offers, to improve the content of the website or mobile application according to you, and to determine your preferences through the website and mobile application; can monitor your browsing information on the site and your usage history on the site.

It may match the information collected from you on the site at different times or in different ways, such as information collected online and offline through its website and mobile application, and use this information together with information obtained from other sources such as third parties.


The sharing of personal data of our customers with third parties takes place within the framework of the consent of the customers. As a rule, personal data are not transferred to third parties without the consent of our customers, however, your collected personal data can be used for the purposes and legal reasons, the details of which are stated in this clarification text, to carry out sales and after-sales support activities, satisfaction or complaint management, organization of communication activities by creating target groups, member Carrying out necessary work by our business units for the purpose of organizing sales, campaigns and marketing activities specific to users, as well as for customers to benefit from the products and services offered by our Company. Ensuring the legal and commercial security of the persons in a business relationship, determining and implementing the commercial and business strategies of our company It may be shared with our business partners, suppliers, shareholders, in short, all legally authorized public institutions and private individuals, within the framework of the personal data processing conditions and purposes specified in Articles 8 and 9 of the Law No. 6698. The sharing to be made can be transferred in accordance with the relevant legislation, provided that it is limited to the limited and specifically specified purposes listed in this clarification text. For the same purposes and limited to these, your personal data may be shared with our foreign subsidiaries, shareholders and business partners in accordance with Article 9 of the Law with your explicit consent.


Personal data shared with MUTLULAR TRANSPORT is under the supervision and control of Mutlulartransport.com. Mutlulartransport.com undertakes the responsibility as data controller to establish the necessary organization and to take and adapt technical measures in order to protect the confidentiality and integrity of information in accordance with the provisions of the relevant legislation in force. Being aware of our obligation in this regard, penetration tests are carried out periodically in accordance with international and national technical standards on data privacy, and we hereby inform you that we always update our data processing policies.

For the legal reasons explained above, your personal data may be collected verbally, in writing or electronically, automatically or non-automatically, through our Company's Head Office Units, branches, stores, internet branch, call center and all other similar channels.


Within the framework of Article 11 of the Law on the Protection of Personal Data No. 6698, the person concerned always applies to the data controller;

Learning whether personal data is processed or not,

If personal data has been processed, requesting information about it,

Learning the purpose of processing personal data and whether they are used in accordance with their purpose,

Knowing the third parties to whom personal data is transferred at home or abroad,

Requesting correction of personal data in case of incomplete or incorrect processing,

Requesting the deletion or destruction of personal data,

Requesting notification of the transactions regarding the correction, deletion or destruction of personal data to the third parties to whom the personal data has been transferred,

Objecting to the emergence of a result against the person himself by analyzing the processed data exclusively through automated systems,

Requesting the compensation of the damage in case of loss due to unlawful processing of personal data

All of our customers will be able to obtain information within the scope of the above-mentioned rights by applying to our company.

The Data Owner Application form is attached to this clarification text in addition, and all necessary information is written in the application form annexed to this clarification text, and the application process is explained in all its details. (You can use your rights under this article as of 07.10.2016, the effective date of the regulation, and we reserve the right to demand the expenses to be incurred by our company in order to fulfill your requests, according to the tariff specified in Article 13 of the KVKK, titled "Application to the Data Controller".)

Company information



Email Address: [email protected]

Mersis Number:


From the moment I signed this clarification text by showing EXPRESS CONSENT by being informed with all the details above;

"I have been informed by MUTLULAR TRANSPORT, the data officer, that I have read the Personal Data Protection and Processing Clarification text, and in this context, to carry out market research activities for the sales and marketing of my personal data, products and services, marketing processes of products and services, activities for customer satisfaction and experience, campaign, processing for the purpose of carrying out direct or indirect marketing activities, including the purposes of planning and executing the marketing processes of the promotion and promotion processes and the marketing processes of Mutlular Transport products and services, and in this context, sending advertisements, promotions, campaigns and similar commercial electronic messages to my contact information mentioned above in this clarification text. I hereby accept and undertake that I consent to the sending of my personal data to the data controller and to share it with third parties for this purpose.

MUTLULAR TRANSPORT reserves the right to update the Clarification Text on the Protection of Personal Data at any time within the framework of the changes that can be made in the current legislation.

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